BALANCING AUTOMATION AND EMPATHY: THE FUNCTION OF AI CHATBOTS AND HUMAN BROKERS IN CUSTOMER CARE


Navigating the Human-Device Interface: AI Chatbots and Human Brokers in Customer Practical experience Management

Within the ever-evolving landscape of electronic interaction, AI chatbots have emerged as indispensable tools for corporations across a variety of industries. From customer support to lead generation and revenue aid, these smart virtual assistants are revolutionizing the way providers communicate with their consumers and handle their functions.The

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